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Logistics and Operations Manager

Sofia, Bulgaria
On-site
ERP
MS Office
-

Role Overview

Key leadership role responsible for managing logistics operations, optimizing warehouse processes, coordinating four warehouse locations, and leading the implementation of a new ERP system. The position requires taking ownership of operational improvements and driving organizational efficiency.

01

Core Responsibilities

  • Manage and coordinate logistics operations across four warehouse locations.
  • Organize and optimize warehouse processes, goods movement, and customer deliveries.
  • Design and implement more efficient warehouse and logistics operations.
  • Analyze existing processes and identify optimization opportunities.
  • Reorganize warehouse space to improve efficiency and order processing speed.
  • Plan and control deliveries while ensuring deadlines and high customer service standards.
  • Respond quickly to urgent customer requests and deliveries.
  • Participate in the preparation, implementation, and continuous improvement of the company's new ERP system.
  • Support and coordinate employee training for the new ERP system.
  • Manage team adaptation to new processes and systems.
  • Work with systems for sales, warehouse inventory, and logistics management.
  • Coordinate logistics, warehouse, and sales teams to ensure smooth order fulfillment.
  • Manage warehouse managers, warehouse employees, and drivers.
  • Organize and supervise internal transportation and the company vehicle fleet.
  • Monitor warehouse inventory and manage goods movement efficiently.
  • Prepare analyses, reports, and operational improvement proposals.
  • Participate in strategic logistics development and optimization projects.
02

Requirements

  • Minimum 5 years of professional experience in logistics, warehouse management, or supply chain management.
  • Previous experience in a leadership or coordination role within logistics, warehouse operations, or distribution.
  • Experience managing organizational change and improving operational processes.
  • Excellent organizational skills and ability to manage multiple parallel activities.
  • Strong decision-making skills and ability to work in a dynamic environment.
  • Ability to respond quickly to operational challenges.
  • Experience managing teams.
  • Ability to train, motivate, and engage employees during the implementation of new processes and systems.
  • Good computer literacy and experience with ERP systems and MS Office.
  • Category B driving license.
  • Willingness to travel periodically within Bulgaria.
  • Independence, responsibility, and results-oriented mindset.
03

Bonus / Nice to Have

  • Practical experience with ERP systems and participation in ERP implementation or business process optimization.
04

What We Offer

  • Key role in a stable and well-established market-leading company.
  • Participation in a strategic ERP implementation and logistics transformation project.
  • Autonomy in decision-making and real influence on organizational development.
  • Work with an experienced and stable team.
  • Company car.
  • Competitive salary.
  • Long-term professional development opportunities.

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Estimated response time: 2–4 business days

We are an equal opportunity employer.